Prompt Interventions' Privacy Policy

Effective Date: 08/16/2024

Welcome to Prompt Interventions LLC. We are dedicated to fostering a supportive and respectful community environment as we assist individuals in addressing and overcoming drug and alcohol addiction. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

  1. Information We Collect

    1.1 Personal Information: When you contact us via email, phone, or through our website, we may collect personal information such as your name, email address, phone number, and any other details you choose to provide.

    1.2 Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit. This data helps us improve our website and services.

  2. How We Use Your Information

    2.1 To Provide Services: We use your personal information to respond to inquiries, provide support, and deliver the services you request.

    2.2 To Improve Our Services: Usage data helps us understand how our website is used and identify areas for improvement.

    2.3 To Communicate: We may use your contact information to send you updates about our services, respond to your inquiries, and provide important information.

  3. How We Protect Your Information

    3.1 Security Measures: We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, firewalls, and secure servers.

    3.2 Limited Access: Access to personal information is restricted to authorized personnel who require it to perform their job duties.

  4. Sharing Your Information

    4.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services. These providers are bound by confidentiality agreements.

    4.2 Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, or ensure the safety of our community.

  5. Your Choices

    5.1 Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.

    5.2 Access and Correction: You can request access to or correction of your personal information by contacting us at info@promptinterventions.com.

    5.3 SMS Messages: By opting in, you consent to receive SMS messages from Prompt Interventions LLC. Please note that your phone number will be used solely for the purpose of delivering these messages and will not be shared with third parties. You can opt out of receiving SMS messages at any time by following the instructions provided in the messages or contacting us directly.

    5.4 Phone Number Collection and Consent: By providing your phone number, you consent to receive communications from us via phone call, text message, or other electronic means. We may use your number to contact you regarding your inquiry, updates, or promotional offers.We respect your privacy and will not share your phone number with third parties without your consent. For more information on how we handle your personal data, please review our [Privacy Policy].

  6. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  7. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

    Email: info@promptinterventions.com
    Phone: (713) 565-3018
    Address: 8200 Wednesbury Ln, Suite 490, Houston, TX 77074

Thank you for trusting Prompt Interventions LLC with your personal information. We are committed to safeguarding your privacy while supporting you on your journey to recovery.